I called Jim when I noticed the shingles in my yard. He came over the next day looked at the roof, told me what he needed to do and gave me an estimate. He came the following day, did the work and charged me the estimated amount. On the bill he stated that there was no underlying damage to the roof. This company believes in customer service and I will use them again if necessary . This is my second experience with Able Roofing and should I ever need a roofer again this is the company I will call.